How Transforming a Bill Can Translate to Profitability

Originally Broadcast: November 27, 2007
Overview:
Billing represents an operating expense, as well as a major revenue stream. In reality, a well-designed bill design and fulfillment program also acts as an extension of your utility company - offering a chance to interact with customers to enhance payment timing, cross-sell and increase retention - while reducing related costs.

In this Webinar, we will explore some recent trends ...

 

Is Your Service Quality At Risk?
Learn How To Maximize Your Operational Efficiency By Improving the Quality of Your Asset Data Throughout the Design, Build, Operate and Maintain Lifecycle

Originally Broadcast: November 8, 2007
Overview:
With Autodesk and Oracle solutions you can improve the accuracy and consistency of your asset data; share the data with multiple users and applications; and focus on data discovery, spatial querying/reporting, and thematic mapping.

If you want to understand how you can build intelligence into your design, remove the data silos, and create a centralized Oracle data environment ...

 

Energen's Innovative Approach to Achieving Customer Service Excellence

Originally Broadcast: November 1, 2007
Overview:
Join us for this Webcast to learn how Alabama Gas Corporation (Energen Corporation's regulated utility) uses the SAP Customer Relationship Management (SAP CRM) on-demand solution to sustain excellent customer service in 450,000 Alabama homes. Energen will discuss how they rely upon SAP CRM to enable a 360-degree view of customers and their histories, better manage opportunity pursuit, ...

 

Smart Substation Automation

Originally Broadcast: July 24, 2007
Overview:
Is your objective to monitor and maximize the utilization and performance of your utility's assets; avoid outages and/or restore outages faster; operate equipment more efficiently; and make more accurate decisions on infrastructure repair, upgrade and replacement? Then this webinar is for you! We'll show you how to establish substation infrastructure to collect, timestamp, and provide ...