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Industry News 2008 P8



Constellation Energy joins coalition to address energy workforce issues
Constellation Energy has joined the EPCE, a partnership working together to solve workforce development issues through industry-sponsored online education.

FERC approves three California settlements
FERC moved toward resolution of the issues surrounding the Western energy market crisis of 2000-2001 by approving three separate settlements totaling more than $4 million.

New survey reveals common purpose for energy commissioners
New survey of NARUC regulators cites energy efficiency, renewable energy and nuclear as solutions to reducing greenhouse gas emissions.

NERC statement on cyber security hearing
Sergel: "We share the subcommittee's commitment to ensuring that consumers can continue to rely on electric infrastructure as being safe, secure, and reliable."

New survey: 9 out of 10 Americans making lifestyle changes to cope with rising energy costs
More than half of those surveyed would rather save money than pay out more for green initiatives.

FERC approves two enforcement settlements
FERC approved two stipulation and consent agreements that involve separate investigations by the Office of Enforcement into actions by Duquesne Light and Otter Tail Power.

New report: Utilities increase Web-based offerings for customer self-service
More utilities are enticing customers to self-service transactions on the Internet by broadening their online services, Chartwell finds in its latest report.

SCE wins Chartwell award for relationships with mid-size businesses
The 2008 Chartwell Best Practices Award for Fostering Relationships with Mid-Size Businesses was presented to SCE at Chartwell's annual Best Practices Summit.

PECO receives national award for employee safety
PECO's Gas division recorded only two employee injury incidents requiring OSHA reporting in 2007 and zero incidents resulting in lost work time.

New research reveals major gaps between C-Level executives and customer service professionals
When it comes to aligning the executive suite with the customer service organization, there is a significant gap between what C-level executives promise and what customer service organizations see, according to the results of a recent survey.

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