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Industry News 2008 P17



NorthWestern Energy announces filing of Montana transmission rate settlement agreement
NorthWestern Energy announced that it has filed an agreement with FERC that, if approved, would settle the company's pending transmission rate case before the regulatory body.

Energy expert to regulators and utilities: "Just do it"
Kurt Yeager insists regulatory obstacles to smart grids prevent reliable power.

Massive blackout in Florida
Up to 800,000 customers affected by blackouts; FPL blames equipment failure at substation for outages; failure caused domino effect through Florida; two nuke reactors and three fossil fuel plants shut down.

FERC acts to strengthen cross-subsidization rules
FERC finalized rules to ensure that ratepayers are protected against unauthorized cross-subsidies by utilities of their non-utility affiliates and to accommodate greater investment in the electric utility industry.

Satisfaction of business customers with electric utilities continues to climb: J.D. Power and Associates
Business customer satisfaction up due to improved customer care; CPS Energy, E.ON U.S., MidAmerican Energy, PPL Electric Utilities and Sacramento Municipal Utility District lead regional business customer satisfaction rankings.

Evidentiary hearing for TrAILCo's proposed transmission line to begin in Virginia
TrAILCo announced that the evidentiary hearing for a new 500-kilovolt transmission line will begin February 25 in Richmond before the Virginia State Corporation Commission.

Fed, state regulators convene dialogue on smart grid
State and federal regulators announced they will convene a collaborative dialogue on facilitating the transition to a smart electric grid.

Warning for Valentine's Day
This Valentine's Day, if you buy metallic balloons to say 'Be Mine,' make sure to keep them away from power lines says Pacific Gas and Electric Co.

Safety mind games: Readiness versus barriers
When it comes to safety, supervisors and managers put up barriers to safety and they don't even realize it. Yet, adopting an approach of readiness will help overcome many of the obstacles we have in our minds.

Steps to make sure employees have a positive customer attitude
Utility employees who interact with customers in any fashion would do well to assess their own customer-service attitude and take steps to make sure it's a positive one.

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