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Industry News 2008 P10



Study: Utility companies fared well for an internal agreement of contact center measurement
Genesys Labs study indicates that utility companies fared well for an internal agreement of contact center measurement.

PJM Tower complaint on hold pending investigation
FERC voted to hold in abeyance action on a complaint by PJM that various companies known as the Tower Companies had manipulated its day-ahead energy and financial transmission rights markets.

Utility efficiency programs could cut energy consumption up to 11 percent: EPRI
Energy efficiency improvements in the U.S. electric power sector could reduce electric consumption by 7 to 11 percent more than currently projected over the next two decades if key barriers can be addressed.

Chairman appoints new administrative law judge
FERC chairman Joseph T. Kelliher announced the appointment of Judge Michael J. Cianci Jr. as a FERC administrative law judge.

California ISO issues 2008 summer assessment
According to the California ISO's new summer assessment, California should have enough power to keep the lights on and air conditioners humming this summer.

Gleaners Partners with DTE Energy to grow veggies at substation sites
A DTE Energy/Gleaners Community Food Bank partnership will result in the food bank using buffer land surrounding some electric facilities to grow vegetables to help fight hunger in Southeastern Michigan.

FERC affirms, clarifies new market-based rate policy
FERC largely affirmed its findings in the market-based rate final rule it enacted last year to strengthen competitive markets and protect consumers.

FERC opens inquiry into electric utilities' annual charges
FERC opened an inquiry to determine whether its method of assessing annual regulatory charges from public utilities remains fair, or whether it should adopt a different one.

Kentucky legislative report spotlights EPRI-GTC method for transmission siting
A Kentucky legislative committee released a report calling the EPRI-GTC transmission line siting methodology the "best known" approach to "systematically identify transmission routes that have the least impact on surrounding landscapes".

FERC proposes reliability standards, adopts penalty notice policy for violations
FERC adopted an administrative policy for FERC review of notices of penalty filed by the ERO and proposed to adopt six modified reliability standards from the ERO.

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