Industry News 2007 P5 : Electric Light & Power/Utility Automation & Engineering T&D News Covering AMR, T&D Automation, Electric Transformers Design, Power Distribution Transformers, SCADA Systems & more

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Industry News 2007 P5

AVM provides utilities effective vehicle for enrolling customers in LIHEAP
As funding for next year's assistance becomes available, utilities should take the time to reevaluate their customer communication strategies around the Low Income Home Energy Assistance Program.

Biggest little city hosts Autovation 2007
Autovation 2007 invaded "the biggest little city in the world," bringing with it a name change for AMRA and a message of industry growth.

Itron honored by Frost & Sullivan for metering and AMI initiatives
Itron Inc. announced that it is the recipient of the 2007 North American Frost & Sullivan Market Leadership Award in the electric meter market, with nearly 45 percent of the North American revenue share.

Commission dismisses Duquesne auction request
The Federal Energy Regulatory Commission dismissed Duquesne Light Co.'s request to be excluded from the upcoming PJM Interconnection capacity auctions.

FERC accepts consensus, orders facilitation for PJM settlement case
FERC accepted a consensus decision by the parties in the PJM Interconnection market monitoring case and ordered that commission general counsel John S. Moot serve as facilitator of the settlement process.

FERC grants two Texas jurisdictional rulings
FERC ruled that certain interconnections between ERCOT and the Mexican CFE will not subject entities operating within ERCOT to the Federal Power Act.

Report shows industry ramping up debit and credit card acceptance options
Chartwell: With consumers increasingly using credit and debit for everyday purchases, utilities are pumping up electronic options to cater to "generation plastic" while trying to curtail their own bills for the expensive options.

Industry experts endorse clear principles for electric transmission cost allocation
Pointing out the need for "clear, consistent, and principled regulatory policy and oversight" in the area of cost allocation, a panel of experts identified ten principles that should apply to allocations of new transmission investment everywhere in the country.

When "building steel" grounds are not enough
Network Solutions Group gets grounding down to less than 1 ohm with external grounding system, protecting its data center from the ferocity of Las Vegas thunderstorms.

Mistakes will happen and how they are resolved makes all the difference for utility customers
Most customers are willing to forget about the mistake when the problem is handled well. Here are some suggestions for making the most of problem solving with customers.

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