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Business 2005 P2



Are your customers bored? Conduct this checkup to see.
Utilities should conduct waiting 'checkup' to avoid making customers bored and annoyed.

The hackers are coming!
Bruce Schneier of Counterpane Internet Security discusses the evolution of hackers, showing attacks on companies are becoming more bold and malicious. Is your utility prepared?

PAR3 acquires EnvoyWorldWide
PAR3 expands capabilities beyond the contact center with addition of business continuity and emergency notification services.

Hitachi forms standalone power business in North America
The new business unit will focus on the expanding power market in North America.

New England has new energy hero on horizon
ConsumerPowerline will help alleviate stresses on the power grid by selling excess electricity back to the market in times of crisis.

CMS Energy announces plan to sell Palisades Nuclear Power Plant
CMS Energy will establish a competitive bid process expected to lead to a sale in 2007.

Calpine's common stock to cease trading on NYSE
The NYSE attributed its decision to suspend trading to the abnormally low selling price of Calpine's common stock.

ESCO announces acquisition of Nexus Energy Software
Acquisition accomplished through all-cash for shares merger transaction; acquisition not expected to have material impact on earnings in fiscal 2006.

Xcel Energy announces a $162 mill electricity rate reduction in Colorado
Net change reflects a decrease in natural gas prices and the addition of an Amendment 37 Line Item Charge to customer bills.

Fitch says Calpine exposure does not adversely affect public power sector
Fitch Ratings assessed the 140 public power issuers it rates for any exposure to Calpine via power supply contracts or co-ownership in generating units.

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