Industry News 2002 P20 : Electric Light & Power/Utility Automation & Engineering T&D News Covering AMR, T&D Automation, Electric Transformers Design, Power Distribution Transformers, SCADA Systems & more

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Industry News 2002 P20

Intergraph's research program encourages innovation in the geosciences
Intergraph Mapping and GIS Solutions have launched their newest Team GeoMedia® Program, Registered Research Laboratory.

Rebuild Bergen County wins national Energy Champion Award
Rebuild Bergen County has been honored with Rebuild America's 2002 Energy Champion Award for Local Government.

California ISO to ignore FERC order on board reorganization
The California Independent System Operator (ISO) has decided to go against an order from the Federal Energy Regulatory Commission (FERC) to restructure its ruling board.

FERC's 'FERRIS' system becomes fully operational
FERC has activated its FERRIS information system, with all submittals to and issuances by the commission updated in real time.

U.S. electric power industry breaks weekly output record
The U.S. electric power industry has set a new record for output, providing 90,640 GWh for the week ending August 3.

CSRs pull ahead of IVRs in call center consumer satisfaction study
A survey about utility call centers shows that customers very satisfied with the performance of CSR systems and less satisfied with their interactions with IVR systems.

Opening the gate to new customer services
While residential gateways and their accompanying bundled services have been slow to catch on, one Washington state-based utility has taken a step toward enabling the "home of the future." In this upcoming feature from August Utility Automation, Editor Steven Brown provides an update on this technology.

PA Consulting Group announces critical praise of FERC market design proposal
PA Consulting Group on Thursday said FERC's NOPR on Standard Market Design will 'will fundamentally change the U.S. electricity industry.'

Virginia Natural Gas reaches tentative agreement with union members
Virginia Natural Gas recently announced it reached a tentative three-year labor agreement with the International Brotherhood of Electrical Workers Local Union 50.

DSTAR Cable Electrical Parameters software calculates parameters of underground distribution cables
The Distribution Systems Testing, Application, and Research (DSTAR) program has developed an easy-to-use, graphically oriented program for calculating the parameters of underground distribution cables.

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